Privacy Policy

Last Updated: February 28, 2025

At Hessco Windows, we take your privacy seriously and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit https://www.hesscowindows.com/ (the “Site”). By using our Site, you agree to the terms outlined below.

1. Information We Collect

To provide you with the best service experience, we may collect the following types of information:

A. Personal Information

You may voluntarily provide details such as:

Name – Used to identify and personalize communication.
Email Address – To respond to inquiries and send service updates (if you opt-in).
Phone Number – For scheduling consultations and customer support.
Address – Helps us confirm service availability in your area.

B. Technical & Usage Data

We automatically gather certain data when you browse our Site, including:

IP Address – To analyze site performance and security.
Browser & Device Information – Ensures compatibility and a smooth browsing experience.
Pages Visited & Click Activity – Helps us improve navigation and content.
Date & Time of Access – Assists with troubleshooting and analytics.

C. Cookies & Tracking Technologies

To improve user experience, we use:

Cookies – Small data files stored on your device to remember preferences. You can adjust cookie settings in your browser.
Web Beacons – Used for analytics to measure engagement with content.

2. How We Use Your Information

We use your data to:

Provide & Improve Our Services – Ensure smooth functionality and a better user experience.

Personalize Your Interaction – Tailor content and recommendations.

Enhance Site Performance – Analyze trends to improve navigation.

Respond to Inquiries – Assist with customer service requests.

Marketing (Only with Your Consent) – Send promotions, updates, and newsletters.

Security & Fraud Prevention – Detect and prevent unauthorized activities.

3. When We Share Your Information

We do not sell your data. However, we may share information in the following cases:

Service Providers – Third-party vendors assisting with website hosting, analytics, and customer service.

Legal Requirements – If required by law, we may disclose data to comply with legal obligations.

Business Changes – In the case of a merger, acquisition, or asset sale, your information may be transferred.

4. How We Protect Your Data

We implement industry-standard security measures to protect your personal data, including:

Encryption & Secure Connections – HTTPS protocol ensures safe data transmission.

Restricted Access – Only authorized personnel can access sensitive data.

Secure Storage – Data is stored in protected servers to prevent unauthorized access.

While we strive to protect your data, no online system is completely risk-free. We encourage you to take precautions such as using strong passwords and updating them regularly.

5. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

Access – Request a copy of the data we have on file.

Correction – Update or correct any inaccurate information.

Deletion – Request that we remove your data (subject to legal requirements).

Marketing Preferences – Opt out of promotional emails at any time.

To exercise these rights, contact us using the details below.

6. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect data from minors. If we discover that a child has provided personal information, we will remove it promptly.

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page, and we encourage you to review it regularly.